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Accessory Kit is designed for people who spend the majority of their time at home. This is an add-on kit that comes with a larger home dock that connects to an even smaller pendant that provides the same functionality of the main pendant, but solely at home.

Safety First


In the event of a fall or collision the device will automatically
send an SOS message to our emergency center.

When you press the SOS button or automatic fall detection is activated.

For best results, wear your help button on the lanyard and outside of all your clothing. Fall Detection does not detect 100% of falls. If able, users should always push their button when they need help.


If you need assistance, press and hold the help button until you feel a vibration or hear the activation tones.



To cancel an accidental activation, press and release the help button when prompted.  Your Teardrop should always be kept on. 

If you need to turn your Teardrop OFF press and HOLD the Test and help buttons together until you feel a vibration. All lights on the device should turn off within one minute.

To turn your Teardrop back ON you can press the Test and help buttons together, or place the device in the charging cradle. Power On/Off Alert Voice alerts will notify you if the device is turned off and when it is turned on.

Low Battery Alarm
When the battery charge falls below 20% the device will emit a verbal “low battery” message.

Preset Voice Prompts
You can set voice prompts to remind yourself of important times (e.g., medication

Allows for multiple Geo fences and sends alerts as the device enters or leaves a particular area.

Two-way Calling
Operates on various 4G bands, and will fall back to 3G/2G
when there is no 4G coverage.

Crystal Clear Audio
The 2-way speaker allows for both talking and listening with
emergency personnel.

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